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1. Customized Annual Maintenance Contract
Annual Maintenance Contract (AMC): is a way of keeping your computers running, without having to
hunt for someone to solve your computer problems, at a very low and affordable cost. To have an AMC means, reduction in the maintenance cost.
The AMC ensures longevity of computers and trouble-free operations. We have 9 to 9 365 days call centre.
On-site services are provided if the problem cannot be resolved off-site over the telephone.
Our call centre is well trained to give you telephonic support during your entire period of contract.
It is the cheapest way to keep your computers in shape.
2. Facility Management Services
Facility Management Services (FMS): is a way of providing onsite services which takes care of your entire IT
management. This gives flexibility to you to concentrate on your business activities leaving the entire IT Management to us.
The services offered are:
- Program Management
- Service / Help Desk Management
- Server / Systems Management
- Desktop Management
- Network (WAN / LAN / VPN) Management
- Database Management
- Application Support Management
- Mail Management
- Asset Management
- Vendor management
We use industry standard processes and state-of-the-art tools.
We have a special team of FME’s, who are well trained in providing these services to you.
FMS will help you reduce TCO.
3.Managed Services
Managed Services : is cost-effective way for small business and corporate offices to get professional IT support.
With Managed Services, your network and desktop systems are managed remotely, through high-speed connections and state-of-the-art software.
All systems are monitored, so there's remote chance of a breakdown or a virus that leaves your computer crippled.
And all systems are monitored 9 AM to 9 PM, so if anything ever goes wrong, it can be addressed immediately.
We advise you on upgrades, changes and replacement of components, as the need arises.
These services are very popular for small businesses because it gives them access to qualified engineers who know their network,
without the cost of hiring permanent engineers.
This means, savings on overheads, minimum loss of valuable time due to breakdowns and higher ROI.
A PENNY SAVED IS A PENNY EARNED
4. Network Management
Network Managementdeals with keeping the network services up and running smoothly.
It includes monitoring the network to spot problems as soon as possible, ideally before users are affected.
Its administration keeps track of resources in the network and the way they are assigned.
Maintenance involves corrective and preventive measures to make network run better.
We advise you on upgrades and take care of the Security, Performance and Reliability of your network.
We will help your business improve productivity, reduce operational cost and increase user satisfaction
through our preventive maintenance management and optimum use of the network resources.
Today network plays an important role in Information Technology and hence its management is vital for the profitability of your organization.
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